Terms of service

Terms of Service

Welcome to Black Sheep Health Hub. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully to understand your rights and obligations.

1. General Information

Black Sheep Health Hub (“we,” “us,” or “our”) operates the website www.blacksheephealthhub.com.au and offers products for sale through this platform. These Terms of Service apply to all users of the website, including visitors, customers, and anyone who interacts with our services.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our website.

2. Product Information

We make every effort to ensure that the products listed on our website are accurately described and represented. However, we cannot guarantee that the descriptions, images, or other content on the website are completely accurate, current, or error-free.

All prices are in Australian dollars (AUD) and are subject to change without notice. We reserve the right to correct any pricing errors.

3. Ordering and Payment

To purchase products on our website, you must be at least 16 years old and provide accurate, complete information. By submitting an order, you are making an offer to purchase the products, and we reserve the right to accept or reject any order for any reason.

We accept various payment methods, including credit cards and other payment systems available on our website. Payment is processed securely through our third-party payment processors.

4. Shipping & Delivery

Our Shipping Policy provides detailed information about delivery times, shipping costs, and our free freight offer for orders over $99 within Australia. Please refer to the Shipping Policy for more information about order fulfilment and delivery.

5. Returns & Refunds

Please review our Returns & Refunds Policy before making a purchase. Returns and refunds are subject to specific conditions, including providing photo evidence for any defective or damaged items. We do not accept returns for change of mind or incorrect product selections.

6. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your login credentials. You agree to notify us immediately of any unauthorized use of your account. You are also responsible for all activities that occur under your account.

7. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and trademarks, is owned by or licensed to Black Sheep Health Hub and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Black Sheep Health Hub will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless Black Sheep Health Hub, its employees, agents, and affiliates from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your use of our website, violation of these Terms of Service, or infringement of any intellectual property or other rights.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in New South Wales.

12. Changes to Terms

Black Sheep Health Hub reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Black Sheep Health Hub
Email: info@blacksheephealthhub.com.au
Address: Unit 1 / 17 Alex Pike Drive, Raleigh NSW 2454

Thank you for choosing Black Sheep Health Hub!